Knowledgebase
We are aware of a potentially service impacting issue.
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Are you an Australian Business?
We are a fully Australian owned and operated business with Australian support staff.
While we...
Can I use my account immediately after I get my welcome email?
Absolutely. You can login and use just about all the features of your account immediately.
We...
Can I use my account immediately after I signup?
As we offer a range of products and services it will vary as to how long it takes for your...
Do you offer Phone Support?
No. Our helpdesk is a FAR more efficient and secure way to conduct support and you will find we...
How long do I have to wait to get answers to my questions?
Most often, you will have an answer to your question within a few minutes.
We have a very fast...
Where are your servers located?
We run most of our servers in Ballarat, Sydney, Melbourne and in Seattle USA, however our main...